Shipping Information
Flat-rate USA delivery and free Haiti store pickup, with secure order tracking
USA Delivery
Estimated 5-10 Business Days$10.00 USD
A flat shipping fee charged once per order, not once per product.
Available for supported U.S. delivery addressesOrder Processing
Estimated 1-2 Business DaysINCLUDED
Orders are checked, prepared and packed before being handed to the carrier.
Transit time begins after carrier acceptanceOrder Tracking
Available After ShipmentINCLUDED
Follow your shipment and order updates from the Yamie Beauty tracking portal.
track.yamiebeauty.comHaiti Store Pickup
After Ready NotificationFREE $0.00 USD
Pick up your order at our Haiti location with no shipping fee.
#84 Rue Borno Prolongée, Bois Moquette, Pétion-Ville, HaitiProcessing & Delivery Estimates
- Orders are normally processed within 1-2 business days
- USA transit is estimated at 5-10 business days after processing
- Tracking is provided when shipment information becomes available
- Weekends, holidays, weather and carrier delays may add time
Current Fulfillment Areas
- United States: delivery from USA inventory
- Haiti: pickup from Haiti inventory
- Availability depends on the selected warehouse
- International online shipping is not currently offered
Current Delivery & Pickup Estimates
| Destination | Method | Estimated Charge | Estimated Timing |
|---|---|---|---|
| United States | Standard delivery | $10.00 USD per order | 1-2 business days processing + 5-10 business days transit |
| Haiti | Store pickup | Free — $0.00 USD | After the customer receives the ready-for-pickup notice |
| Other countries | Not currently available online | — | Contact customer support before placing an order |
Track Your Order
When tracking information is available, you can follow your order through:
- The Yamie Beauty tracking portal
- Email updates associated with your order
- SMS updates when you have opted in
- The My Orders section of your account
Tracking portal: track.yamiebeauty.com
Returns & Exchanges
- Submit eligible return requests within 14 days
- Return requests require review and approval
- Photos are required when an item is damaged
- Opened or damaged items are not returned to sellable stock
Open the Returns Center →
Frequently Asked Questions
Orders are normally processed within 1-2 business days. Carrier transit is then estimated at 5-10 business days. These are estimates, not guaranteed delivery dates.
No. The USA flat-rate shipping fee is charged once per order, regardless of the number of products in the order.
Online fulfillment currently supports USA delivery and Haiti store pickup. Other international destinations are not currently available through checkout.
Use track.yamiebeauty.com, the My Orders section, or the tracking information sent with your order.
Contact customer support as soon as possible. Keep the packaging and take clear photos of any damage so the order and carrier information can be reviewed.
Important: Processing and delivery times are estimates, not guarantees. Weekends, holidays, weather, carrier delays and incorrect address information can affect delivery. The shipping amount displayed during checkout is the final shipping charge for the order.